
| Read Marty Parker's Oct. 2005 BCR Interview on Messaging Options |
| Read Marty Parker's March 2006 BCR Article on Messaging Options |
| Messaging and Collaboration Assessment and Planning Overview: In this time of product line changes throughout the voice mail industry and of changing expectations for IP-based communication, it is critical to have a well-founded plan for the evolution of the messaging applications in your company. Our experienced messaging industry team can assist you in development of this plan, bringing together knowledge, information and processes that will help you create an optimal plan. Your company has most likely invested millions of dollars in your voice messaging applications with even more millions of dollars of business transactions leveraged by or dependent on these applications. A short, well- defined engagement to evaluate and optimize the ongoing value and costs of your applications is almost certain to return multiples of the front-end expense both in direct cost reductions and in enhanced business results. Engagement Phases: The engagement to create your voice mail application plan has up to four phases: Phase 1: Application Assessment Assist your company’s voice messaging management team in evaluating your current and future voice mail application requirements in both a business and technology context, including usage analysis, application categorization, and value assessment. Phase 2: Option Development Use the evaluation from Phase 1 to create one or more options for advancement and evolution of the applications in your company. These may include retention, upgrade or retirement of current solutions as well as installing entirely new applications. Phase 3: Evolution Planning Based on Phases 1 and 2, and on information already available in your company, prepare proposed evolution plans for the intended Messaging and Collaboration applications and technol-ogies. Prepare a suggested, written 3-year action plan and supporting financial plan, with key milestones. Phase 4: Program Monitoring If desired, provide optional monitoring, advice, and counsel during the execution phase of the Evolution Program(s). This would comprise a quarterly meeting to review the plan and issue that may have arisen, as well as a certain amount of telephonic consultation between the quarterly meetings. Engagement Duration and Pricing Usually, the first three phases are completed in 4-6 weeks. A fixed engagement price will be provided in advance, after a brief discussion of the scope of your operations. Please contact us to discuss a planning engagement for your organization. |